FAQ

Find answers to the most common questions about ordering, delivery, payment and returns.

Where do you deliver?

We ship to Saudi Arabia only.

How much does shipping cost?

Shipping options and prices are shown at checkout once you enter your address. You choose the option that suits you.

How long does delivery take?

Estimated delivery times are shown next to each shipping option at checkout.

When is my card charged?

Your card is authorised when you place your order. The payment is only charged once we confirm that your item is available and ready to ship.

Who pays VAT and customs?

You do. The 15% Saudi VAT and any customs fees are payable by you upon delivery. They are not included in the order total.

Can I return an item?

Eligible items can be refunded within 30 days of receiving the product. See our Returns and Refunds page for details.

How do I contact you?

Email support@miraatshop.com or call 0012519104277.